Last Updated: October 18, 2026
Effective Date: October 18, 2026
Welcome to The Lux Boat (accessible at theluxboat.com). We are committed to protecting your privacy and ensuring transparency regarding how we collect, use, disclose, and safeguard your personal information. The Lux Boat operates as a United States entity based in New York, USA, and complies with US federal, state, and relevant international data protection frameworks, including the Thailand Personal Data Protection Act (PDPA) regarding our operations in Thailand.
1. Introduction & Scope
The Lux Boat ("we", "our", or "us") operates theluxboat.com, an online marketplace platform connecting independent boat owners ("Owners") with renters ("Renters") for daily and hourly boat rentals (collectively, the "Services"). By accessing or using our Services, you acknowledge the collection, use, and disclosure of your personal data as outlined in this Privacy Policy.
2. Information We Collect
We collect information you provide directly to us, information collected automatically during platform use, and details from third-party partners:
- Account Registration Information: Name, email address, age, phone number, and profile picture.
- Identity & Boating Verification Data: To maintain marketplace safety, we collect government-issued identification (such as passports or driver's licenses), phone verification data, and your Boating CV (including maritime operating licenses and skipper certifications).
- Rental & Financial Information: Billing details, transaction histories, and payment card information. All transactions are securely handled via our PCI-compliant third-party payment gateways (e.g., Stripe). We do not store full credit card numbers on our servers.
- Listing Information: For Owners, we collect vessel structural details, harbor/marina locations, vessel registration certificates, commercial marine insurance policies, and safety gear checklists.
- Automatically Collected Information: Technical data including IP addresses, browser types, device identifiers, operating systems, log files, and cookies to improve website security and performance.
3. How We Use Your Information
We process your personal data under the following legitimate business parameters:
- Performance of a Contract: To operate our Services, process booking requests, handle secure payouts, and enable direct user communication.
- Marketplace Security & Legitimate Interests: To verify user identities, run safety verifications on Boating CVs, prevent platform circumvention, monitor fraud, and improve customer support.
- Legal Compliance: To comply with tax obligations, accounting frameworks, and local maritime law enforcement orders.
- Marketing Communications: To send updates, newsletters, and promotional messages. You can withdraw your consent at any time through your account settings or by using the "Unsubscribe" link.
4. When and How We Share Your Information
We strictly do not sell your personal data. We share information only under these specific operational rules:
- Between Owners and Renters: When a Renter requests a booking, their name and profile link are visible to the Owner. Once a booking transaction is explicitly accepted and confirmed, direct contact channels (name, verified phone number, and email address) are shared between the Owner and Renter to facilitate voyage logistics. Financial billing details are never shared between parties.
- Third-Party Service Providers: We share necessary data with trusted vendors performing infrastructure tasks for us, including payment processing, cloud hosting, automated identity verification, and platform analytics. These vendors are contractually bound to absolute data confidentiality.
- Cross-Border Data Transfers: Because our platform is operated from New York, USA, and serves destinations globally, your data will be transferred to, stored, and processed in the United States and other global cloud server networks. By using the platform, you acknowledge and consent to these international transfers. We protect all transferred data using strict technical encryption.
- Legal Compliance & Safety: We may disclose your information to federal, state, or international maritime authorities, law enforcement, or judicial courts if required by law or to protect the vital safety, legal rights, and property of our platform, its users, or the general public.
5. Data Security and Retention
We implement robust administrative, organizational, and technical security safeguards designed to protect personal data against unauthorized access, loss, or alteration. Please note that no transmission over the internet can be guaranteed as 100% secure. We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy, or to satisfy legal, tax, accounting, and operational reporting obligations.
6. Your Legal Data Rights
Depending on your residency jurisdiction, you possess specific legal rights regarding your personal data, which you can execute by contacting us:
- Right to Access: You may request a copy of the personal data we hold about you.
- Right to Correction: You have the right to modify or correct inaccurate or incomplete profile data.
- Right to Deletion: You can request the deletion of your account and personal data, subject to our overriding legal, financial, or tax retention obligations.
- Marketing Control: You can completely opt-out of tracking cookies or marketing profiling at any time.
7. Children's Privacy
Our platform and marketplace services are strictly intended for individuals who are 18 years of age or older. We do not knowingly collect personal data from anyone under the age of 18. If we become aware that an individual under 18 has provided us with personal information, we will take immediate steps to permanently delete it.
8. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or your data rights, please contact us at:
Email: support@theluxboat.com Address: New York, USA